Meet our Insurance Specialists

Scott Loochtan
President

Scott Loochtan has been providing insurance solutions to individuals since 1987, the year he became licensed and started his first agency. He has been involved in insurance in one form or another his whole life. Scott started his next agency in 1991 with two of his friends, both of whom are still with him today–one of whom is now his brother-in-law. The office was just that, one office, located in his father’s candy factory that had one desk, one phone, and one computer. In 1997, Scott’s agency changed its name to Senior Services of Illinois, Inc., which is an Independent, Authorized Exclusive General Agent for Blue Cross and Blue Shield of Illinois. A distinction that only four other agencies in the state of Illinois hold. Learn more about Scott >

Jenn Hamann
Executive Vice President

Jenn started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year, she became one of the top producers in the country. After co-founding her agency and becoming one of the top General Agencies in the country, she decided to join Senior Services of Illinois in 2012 focusing on growing a top-notch Medicare sales team. She still enjoys selling but spends her time running the day-to-day operations including managing, planning, coaching, and training agents to increase their production and surpass their goals. Jenn believes in always doing what’s right for the client and trains her team to do the same. She is a member of the Amerilife women’s distribution leadership council.  Her philosophy is simple, put the client’s needs first! Jenn grew up in southern California and spent 8 years working in Washington DC before moving to Colorado to raise her family for 21 years. In September of 2024 she moved to Florida.  She has been married to her husband Doug since 2001 and has 2 adult sons Brayden and Gavin. When she is not working, she enjoys traveling, mostly to different beaches, and spending time with family and friends. Her motto is happiness is not a goal, it’s a lifestyle.

Rosalyn Ahmad
Education Specialist

Rosalyn has been a licensed Health and Life agent since 2004 joining Senior Services of Illinois in 2013. She is currently licensed in Louisiana, Illinois, New Mexico, Oklahoma, and Texas. Rosalyn is the mother of 4 children and 6 grandkids and knows how important it is to get the most out of her insurance plans. Her main focus is always putting her clients first, educating them on the plan that will work best for them. Rosalyn loves the excitement of helping people and knowing that she put them in a better place than before they called her. Outside the office, she likes to spend time spoiling her 6 grandchildren. Her motto is “Live Life don’t let it live you.”

Edward Boehm
Education Specialist

Edward has been a licensed health and life agent since 2024 and holds licenses in Florida, Illinois, Texas, Oklahoma, and New Mexico.  His focus is on educating Medicare recipients about their additional insurance options so they can make the best, most informed choices about their healthcare needs.  Edward has always believed that insurance should be approached with empathy and understanding of each client’s circumstances.  He lives in South Florida with his wife and young son.  He loves the outdoors, camping, traveling, and attending live music events.  He believes in Winston Churchill’s quote, “Continuous effort – not strength or intelligence – is the key to unlocking our potential.” 

Anneke Boonzaaijer
Education Specialist

I have been with SSI since 2025 and am licensed in Colorado, New Mexico, Illinois, Texas, and Oklahoma. I believe in coming into people’s lives to make a positive change and providing proficient service to bring peace of mind. I am passionate about adventure and health; I love my family and have a thirst for life. My favorite quote is “You were never an island, unique, voice among the many” From Maynard James Kennan.

Jenna Boozaaijer
Education Specialist             

Jenna has been licensed in the insurance industry since 2012 and with Senior Services of Illinois since 2020. Jenna is currently licensed in Colorado, Illinois, New Mexico, Oklahoma, and Texas. Jenna was formally a teacher so answering questions was her favorite part of the day– ‘more education is better’ – and finding the ‘best cheapest’ solutions for each client was her only goal. Living in Colorado means she gets to enjoy the outdoors. She can be found singing karaoke on Saturday nights and spends most Sundays cooking and playing board games with her family and friends. As a single mom with 4 incredible kids, she never gets bored! While her life revolves around her kids, she always aims to act justly, love faithfulness, and walk humbly with God. She works hard and plays harder, and hopes others do as well.

Phil Coelho
Education Specialist

Phil started in the business selling Property & casualty insurance in 1995. In 2001 he moved over to the Life and Health side and in May of 2002, he came to Senior Services of Illinois. Phil is currently licensed in Illinois, Texas, Oklahoma, and New Mexico. His business philosophy is to be honest and ethical. If you take care of people, they will take care of you! Phil has been married to his wife Sandy since July of 2000 and has an adult daughter Cate. During the summer he enjoys slow cooking on the smoker and hanging out on his patio. He also enjoys playing golf in the summer months as well. Phil travels to Siesta Key Florida every Summer for his Family vacation and during the winter, he enjoys skiing with trips to Colorado and Whistler British Columbia. Phil grew up outside of Columbus Ohio and is a huge Ohio State fan!  His favorite quote is “Let go of what you can’t control. You’ll feel lighter”.

Aurora Garcia
Education Specialist

Aurora started her work in the healthcare field as a Direct Care Professional providing daily care and assistance for disabled participants in their homes. Through doing this type of work she says she has gained a special understanding of the needs of our clients. Aurora enjoys helping people and brings a friendly face, a positive attitude, and a compassionate heart when dealing with clients. Aurora enjoys working in a team and she is hardworking and dependable. When not working she enjoys spending time with her friends and family.  She also likes attending concerts and music festivals when she can

Kayla Hahn
Education Specialist

Kayla Hahn is a licensed education specialist who has been with the company since 2023. She is licensed in Florida, Illinois, Texas, New Mexico and Oklahoma. She believes in going the extra mile for her clients and that one small act of kindness can go a long way in helping and improving someone’s life. Her passion has always been to help others. Before joining the company, Kayla was an EMT and 911 Operator. Although in a much different environment, she still finds ways to get her clients the best healthcare possible. Kayla lives in Central Florida with her husband, two small children, and two dogs. They love to go to the beach, kayak, and explore the many diverse areas of the state.

Roge Holman
Education Specialist

Roge has been with Senior Services of Illinois and Consumer Direct Insurance Services since 2025 and is licensed in Colorado, Illinois, New Mexico, Oklahoma, and Texas. As a senior he experienced first-hand the challenges that clients face finding the right coverage. This has incented him to further his education and become a licensed agent. Helping clients cut through the confusion and bridge the gap between affordable coverage and outstanding benefits is a personal goal. When not engaged with clients or his wife, Cheryl, he spends his time tying flies in preparation for fly fishing and camping in the Colorado backcountry.

Mike Kelley
Education Specialist

Mike has been in the Insurance business since 2006 focusing on Life, Health, and Medicare. Mike joined Senior Services of Illinois in 2014 and is licensed in Illinois, New Mexico, Indiana, and Texas. Mike has been married to his wife Meg since 2000 and has 2 adult children Sydney and Trick. He is a big Music Fan and enjoys spending time with his family when he is not working. His philosophy is to never mislead your client to always be up front and always do what’s in the best interest of your client. His motto is a lack of planning on your part does not constitute an emergency on my part.

Marc Lallier
Education Specialist

Marc has been a licensed agent since 2006 and with Senior Services of Illinois since 2012. He is currently licensed in Illinois, Oklahoma, Texas, and New Mexico. His philosophy is simple, treat others the way you want to be treated and do what is best for the client. Marc was a general contractor for over 16 years and moved into the insurance world in 2006. He has been married to his wife Amy since 2007 and has a daughter Megan. He is also a Deacon and a part-time Pastor. In his spare time, he enjoys helping at youth Christian camps, woodworking, and spending quality time on mission projects with his family. His favorite quote is “We make a living by what we get, but we make a life by what we give”.

Brian Marsh
Education Specialist

Brian has been providing insurance solutions for clients since 1986. He joined Senior Service of Illinois in 2008.  He has his Health and Life and Property and Causality licenses and his Long-Term Care certification. He is licensed in Illinois and Texas. Brian’s motto is that you will not find a better insurance plan, better price, or better client service than he can provide. An accomplished percussionist, Brian prides himself in being accessible to his clients 24/7 but still finds time for his children and the occasional family camping trip. Brian believes in providing exemplary services along with the best products to his clients, which makes this all worthwhile!  He has 2 adult children and lives in the Chicago land area.

Lesli Carter McFalls
Education Specialist

Lesli has been with the Senior Services of Illinois since 2022 and in the insurance industry since 2008. She has worked all different types of insurance and Medicare and Life are her favorite. Lesli is licensed in Texas, New Mexico, Oklahoma, Illinois, and Colorado. Her business philosophy is to always do what is best for the client and to tell the truth even if that means you lose a sale. Lesli is married and a mom of 3 and has a bonus son and daughter-in-law and is blessed with 2 grandchildren. She enjoys going to the Coast in Texas. On the weekends you can find her there or in her backyard with a bonfire enjoying times with the kids and friends. Family is so important, and it is part of the reason why she does what she does. She wants to make sure that everyone is taken care of from their medical needs to their Life needs. Her motto is simple; We aren’t given a good or bad life…. we are given LIFE and it’s up to us to make it Good or Bad. Live every day with an Attitude of Gratitude. Each day we are given is a gift. Make the most of every day.

Aaron McQuown
Education Specialist

Aaron has been in the Medicare Insurance Business since 2022 and with SSI since 2025.Aaron is licensed in Colorado, Illinois, New Mexico, Oklahoma, and Texas. His business philosophy is to look for opportunities to leave the world and its people a better place. Be mindful in all that you do and to embrace your humility. Aaron is a Colorado native that loves to travel and embrace cultures of the world. He enjoys these ventures with his family, Fiancé, and two daughters. They are the center of his world. One of his all-time favorite quotes: “Never underestimate the power of dreams and the influence of the human spirit. We are all the same in this notion: The potential for greatness lives within each of us.” — Wilma Rudolph

Griselda Montano
Education Specialist

Griselda was introduced to insurance in 2001, after getting her property and casualty license in Knoxville, TN. In 2006 her Husband David and her moved to Colorado and expanded their family with a beautiful daughter. After working in the Banking and Retail business she returned to the insurance industry and joined Senior Service of Illinois on the Administrative Team in 2020 and obtained her Health and Life license. Griselda is licensed in Colorado, Texas, Illinois, New Mexico, and Oklahoma. As a bilingual team member, she shortly moved into the educational specialist role of helping seniors find great health coverage. She believes that she has more than a job she has been able to find a career helping a population of people find the coverage that is best for them. Her motto is if you love what you do, you never work!

Rebekah Ortiz
Education Specialist

Rebekah has been with the company since 2013. She received her license in 2014 and is currently licensed in the states of New Mexico, Texas, and Illinois. Rebekah is bilingual (Spanish) and that has been a great asset for the company for many years.  Her philosophy is to “Exceed customer service expectations and always do what is best for the client”. She is the mother of 2 boys who keep her busy. She loves to spend time with family and friends.  She does charity work in Mexico where she spends a lot of her time.

Brittany Riddle
Education Specialist

Brittany has been working with Senior Services of Illinois since 2012. She joined the company and has never looked back! Brittany is licensed in Arizona, Colorado, Florida, New Mexico, Nevada, Oklahoma, and Texas. She believes that in this business, it’s important to know the area and the community she works with. She wants to be able to offer the best product for each individual and their specific needs. Balancing work and her personal life is a blessing. She has been able to achieve this while working with Senior Services of Illinois. Brittany enjoys spending time with her son and her dogs. She loves to camp, travel to new places, and get as much sunshine as she can! She loves the quote by Maya Angelou, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Brittany strives to bring kindness into every day.

Shaniece Rollins
Education Specialist

Shaniece has been licensed since 2023 in Life, Health, Property, and Causality.   She is licensed in Mississippi, Louisiana, Texas, Illinois, Oklahoma, and New Mexico.  She believes in going the extra mile for her clients and putting their needs first when offering a product.  She loves hanging out with family, cooking, baking, and traveling.

Beverly Sandersfeld
Education Specialist

Beverly has been in the insurance industry since 2010 and joined Senior Services of Illinois in 2012. She is licensed in Colorado, Illinois, Texas, Oklahoma, and New Mexico. Her passion is helping seniors by teaching them the ABC&Ds of Medicare so they can make good, informed decisions moving forward. Knowing there are many choices she wants to make sure they know their options. Beverly believes putting the client’s needs first is most important. Her motto is to always do your best and the rest will follow. Beverly has been married to Les since 1984 and has a blended family that consists of 5 children,11 grandchildren, and 6 great-grandchildren. She loves spending time with her family and friends when she is not working.

Kimberleigh Schaldach
Education Specialist

Kimberleigh began working at SSI/CDIS in early 2015 as part of our administration team. She has since made the transition to an Education Specialist. She has always been dedicated to going above and beyond for our customers no matter what role she is in. Her motto is there is no problem too big, and anyone who has worked with her knows this to be true. Kimberleigh is licensed in Illinois, New Mexico, Texas, and Oklahoma. When she is not at a volleyball tournament with her daughter, she loves to travel. Her favorite vacation spot is Hawaii.

Carmen Seedansingh
Education Specialist

Carmen has been licensed in Life, Health, and Annuity since 2021 and joined SSI/CDIS in 2025. She is licensed in Florida, Texas, New Mexico, Oklahoma, and Illinois. Carmen became an insurance agent because she is passionate about helping people. She believes it is her responsibility as an insurance agent to guide her clients through their questions and provide the knowledge and products that fits their specific needs. She always puts her clients needs first. Carmen is married, and loves to travel, read, paint, and tend to her roses when not working. Her favorite quote is: “You don’t have to be rich, beautiful or perfect to make a difference in someone’s life, you just need to show that you care.”

Jenni Segura
Education Specialist

Jenni joined the life insurance industry in 2024. She is licensed in Colorado, New Mexico, Texas, Oklahoma and Illinois. She believes in always putting the client’s needs first and ensuring that they end up in the best position possible. Jenni is married to her husband Aaron and they have four children, three boys and one girl. She and her family like to spend time traveling across the nation to compete in cornhole competitions. When not traveling or working, Jenni loves to be in the kitchen cooking and baking. One of her favorite quotes is “You don’t have to be great to start, but you have to start to be great”- Zig Ziglar.

Kirsten Turonis
Education Specialist

Kirsten has been in the insurance industry, since 2018 and have been with SSI since 2025 – but have been in sales and customer service since 2008. She is currently licensed in Virginia, Illinois, Texas, Oklahoma and New Mexico. Kirsten’s business philosophy is to always do right by your customers and potential customers –provide great customer service done with empathy and to be understanding and helpful. When you do what is right and do it with integrity, the sales will come. Sales are relationship built, and every interaction makes a memory so make sure it’s a good one! She is a very creative person, dabbling in a lot of arts and crafts, with her husband.  They also run a little mobile coffee shop and love serving their community. In her spare time when they are not popping up for various community events and charity organizations, they enjoy spending time with their toddler outdoors and flying kites when the wind is right! Her favorite quote is by Elenore Roosevelt, which was then actually made famous by Marylyn Monroe which reads “Women who behave rarely make history”.

George Vida, Jr.
Education Specialist

George has been in the insurance industry since 1986 and with Senior Services of Illinois since 1992. George is a sought-after speaker, has conducted numerous Medicare and Medicare Part D training seminars, and has trained numerous successful insurance representatives. His philosophy has always been to treat his clients as if they were family. George is licensed in Illinois and Texas and specializes in long-term care, fixed Annuities, Life Insurance, and Medicare. When not in the office, he enjoys cooking, golfing, bowling, watching sporting events, and listening to live music. George and his wife Lilly have been married since 1984 and have four daughters. He knows that every day he wakes up he is going to positively impact people’s lives by protecting their health needs and help provide a legacy for their family!

Lauren Walsh
Education Specialist

Lauren has been working in the health industry since 2013, and as a health insurance agent since 2018. She started with Senior Services of Illinois in the summer of 2021. She is licensed in Arizona, Illinois, New Mexico, Oklahoma, and Texas. Her business philosophy is to provide honest, unbiased, and professional advice to her clients while finding them a plan that meets all their needs and budgets, and to build long-term relationships based on trust and satisfaction. She is engaged to a wonderful man Santiagohas, and a son Damien who was born in 2020, and a daughter who is due in the fall of 2024. When not working she loves to travel, be outdoors, and just enjoy family time. Her favorite quote is: “Keep pushing forward, even when the path is uncertain, for greatness awaits those who persist.”

Shelley Warner
Education Specialist

Shelley has been with Senior Services of Illinois since 2020. Starting in an administration and customer service role provided her with the opportunity to learn all the ins and outs of insurance and Medicare. She now assists her clients as a licensed insurance agent. Helping people find the best fit for their specific needs and being a helping hand are her top priorities. Shelley is currently licensed in the states of Illinois, Texas, Oklahoma, and New Mexico. Her experience in healthcare started in 2010 during her 9 years in a retirement community. She and her husband spend their time outdoors hiking, camping, and walking their dog, and enjoy seeing live music. As a foodie, she not only likes to try new things on their travels but loves to cook and bake. Her favorite quote is, “The best way to predict the future is to create it.”

Marcia Williams
Education Specialist

Marcia has been in the insurance business since 2018, specializing in Life, Long-Term Care, and Medicare Insurance. She joined Senior Services of Illinois in 2012. Marcia is licensed in Colorado, Illinois, Texas, Oklahoma, and New Mexico. Her business philosophy is to provide the same level of care and service to her clients that she would expect for herself in a similar situation, aka “The Golden Rule”. Marcia and her husband have two children, eight grandchildren, and a dog named Cooper. Marcia enjoys hiking, camping, outdoor activities, volunteering at church, politics, and being a “Constitution Coach”.