Meet our Insurance Specialists

Scott Loochtan
President

Scott Loochtan has been been providing insurance solutions to individuals since 1987 when he founded Senior Services of Illinois, the same year he became licensed. He has been involved in insurance in one form or another his entire life.

Scott launched his next agency in 1991 with two of his friends, both of whom are still with him today–one who has since became his brother-in-law making the professionals at CDIS of Texas a true family business.

Consumers Direct Insurance Services of Texas is an Authorized Exclusive General Agent for Blue Cross and Blue Shield of Texas, an insurance firm that specializes in health and Medicare-related coverage.
Learn more about Scott >

  • Jenn Hamann
    Executive Vice President

    “Her philosophy is simple. She puts the client first!”

    Jenn Hamann started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year she was the #7 producer in the country with one of the largest and most widely known insurance agencies. Her ability to lead others gravitated her to co-founding her own agency and within months, they became the #1 GA for yet another well-known agency.

    Her expertise and credibility led a nationally renowned sales trainer, to seek her out to found a new Insurance Agency. In the midst of a recession and with the challenges of major changes to the health care industry; the agency became a million dollar producer within 60 days and a Premier Agency within 6 months.

    She has been with Consumers Direct Insurance Services since 2012 focusing on growing the Medicare, Individual Health, and Group business.  She handles many of the day to day operations including managing, planning, coaching and retaining business.  She successfully trains agents to increase their own personal production, reach and surpass their own sales goals, and grow their business to new heights.

    Prior to health insurance Jenn was a National Political Fundraiser. Jenn resides in Denver, Colorado with her husband Doug and her two children, Brayden and Gavin.

  • Rachel Anderson
    Education Specialist

    Rachel Anderson has been in the insurance industry since 2011, which started with Prudential Insurance Company of America and is now with Senior Services of Illinois, Inc. (SSI) and CDIS of New Mexico, Oklahoma and Texas. Rachel is an Educational Specialist that loves to help her clients find the best options for Medicare.

    Rachel Graduated from Carthage College in Wisconsin with a Double Major in Business Administration and Marketing.

    She lives in the Chicago land area with her husband Jared and four children Alexandra, Jayden, Avery and Jaxton.

  • Rosalyn Ahmad
    Education Specialist

    rosalyn_ahmad Rosalyn Ahmad has been a licensed Health and Life agent since 2004. She is the mother of 4 children and knows how important it is to get the most out of her insurance plans. Her main focus is always putting her clients first, educating them on the plan that will work best for them. She loves the excitement of helping people and knowing that she put them in a better place then before they called her. Her motto is “Live Life don’t let it live you.

  • Jim Berkman
    Education Specialist

    Since 1993, Jim Berkman has specialized in Life, Health & Long-Term Care cover- age for Retirement Planning as an independent consultant for many major insurance carriers. He is a continuing education provider for the Certified Public Accountants of Texas and author of “Confessions of a Long-Term Care Insurance Specialist”. Past Life & Health representative for many Houston area Credit Unions and consultant for the Teachers Pension Advisory Services to educate teachers how to safely maximize their retirement income options. Currently, President of RetireSecure, Inc…. Educating individuals at his workshops on the “Amazing Retirement Planning Strategies of the Rich & Famous

  • Shane Cline
    Education Specialist

    Shane Cline has always known to put the needs of his clients” first and foremost,” through working in sales for 4 years. He believes in providing the best and most accurate up to date information for his clients is his top priority. His commintment to excellence serves as a reminder to his everyday lifestyle! Shane served in the US Navy for 4 years as a rescue swimmer from 1991-1995. He went through extensive training and was stationed in Pensacola FL, Memphis TN, Norfolk VA, and San Diego CA. His career in the Navy took him all over the world to see places like Singapore, Thailand, Australia Hawaii and was aboard many destroyers, friggates, and aircraft carriers. Prior to health insurance Shane was self-employed and now resides in Clatonia, Ne. where he likes to hunt and fish. He has 2 daughters Brooke and Ashley.

  • Phil Coelho
    Education Specialist

    phil_coelhoI truly enjoy what I do, because I have the ability to really help people get through times of uncertainty. Whether it’s helping people prepare for retirement or making sure that their basic health insurance needs are taken care of, I know that I put their minds at ease.”

    Phil Coelho is a licensed education specialist that has been involved in the insurance industry since 1996. He holds licenses in life, health and property and casualty. Phil has been part of Senior Services of Illinois (SSI) for nine years as an outside agent primarily providing health and Medicare-related insurance solutions to his growing list of clients. Prior to joining SSI, Phil was with Allstate for six years writing home and auto insurance. Outside of the office, he is an avid golfer and skiier and enjoys Ohio State football and NASCAR. Phil graduated from Denison University in Granville, OH with a degree in Economics and lives in the Chicagoland area with his wife and young daughter.

  • Gloria DeLeon
    Education Specialist

    Gloria resides in Houston, TX. She has been married for 15 years and has two children. She has been working in the insurance field since 2013. Even though she may be considered a beginner she is full of spirit to provide her clients with her bilingual (Spanish) and communications skills. Her priority is to provide each client with the best information that best accommodates their needs. She enjoys the opportunity to meet and learn something from each client because each client has different needs.Gloria and her family are also active members of their church. They love to provide their time and love to other people.

  • Darryl Feder
    Education Specialist

    To share my experience with other seniors in order to make their retirement process easier.”

    Darryl Feder has found a second career with Senior Services of Illinois (SSI). A retired engineer, Darryl decided to come out of retirement seven years ago to obtain his health and life insurance licenses. He admits that he did not know much about gardening so the local gardening super center did not appeal to him.

    Darryl shares many commonalities with the individuals that he helps on a daily basis – one of them being his personal experience with being on Medicare. He is an education specialist that assists people in finding the best options in health and Medicare-related coverage.

    Darryl graduate from the University of Tulsa in Oklahoma with a bachelor of science in engineering. In his spare time, Darryl enjoys reading, cooking and trying new restaurants. He lives in the Chicagoland area with his wife of 48 years and has three children.

  • Mike Kelley
    Education Specialist

    Mike has been in the Insurance business for 10 years focusing on Life, Health, Long Term Care and Property and Casualty.Mike has been Married for 13 years. He is a big Music Fan and enjoys coaching his children in soccer.He enjoys meeting clients face to face and helping them solve problems and making them feel at ease with life’s transitions.

  • Marc Lallier
    Education Specialist

    Marc Lallier has been a licensed Life and Health agent since 2006. In his first year Marc was awarded the Presidents Trophy for being one of the top producers in the nation and has continued helping people with their Life and Health Insurance needs. Marc attributes he success to one simple principle of “do what is best for the client”. In 2010 Marc moved his focus away from Life and Health into the Medicare field, however he still provides excellent customer service to his existing clients and would be more than happy to help you with whatever your insurance needs are. Marc is a Colorado native and was a home builder from 1996 to 2005. In 2005 Marc left the construction business and started in the insurance industry receiving his licenses in 2006. In 2007 Marc married his Wife Amy and in early 2008 started a family with the birth of his daughter Megan.

  • Wilma Lee
    Education Specialist

    Wilma Lee has been an insurance agent for 26 years and has held licenses in 14 states. In the early years she primarily sold life and health insurance, but the last few years she has focused on the senior market. She enjoys meeting, helping and educating people about their insurance needs and opportunities. Wilma resides in Houston, TX with her husband. She has two daughters and 1 granddaughter.

  • Rebekah Ortiz
    Education Specialist

    Rebekah has been a part of CDIS and SSI team since 2013, she started as part of the administration team and currently she is an Education Specialist she received her Life, Health, and Accident License in the state of New Mexico and Texas in 2014 and in Oklahoma and Illinois in 2015. Rebekah is fluent in Spanish. On her time off she enjoys spending time with family especially with her son Michael.

  • Brittany Riddle
    Education Specialist

    Brittany Riddle knows the importance of communicating simply and clearly. Her commitment to providing information regarding insurance needs in the simplest way is a top priority. Her expertise in communication and seeking to understand the client’s needs are a sure plus! Brittany enjoys Colorado outdoor living with her amazing family and pets.

  • Ken Rosenberg
    Education Specialist

    agent1After a 30+ year career in sales and marketing, Ken found himself at a crossroads in 2008 after the financial software firm he worked for eliminated his division in the wake of the industry meltdown. After weighing his options he decided that the insurance business suited his skill set, as he enjoys personal human interaction and helping others get what they want. He believes that listening is a much more important skill than speaking and tries to put the best possible solutions on the table for his clients to choose from. Although Ken has many achievements in his professional career, he is most proud of his 2 daughters and the responsible human beings they have become as adults. He feels truly blessed to have these awesome women in his life. Ken graduated from Penn State with a degree in economics.

  • Jason Vida
    Education Specialist

    Jason Vida“The opportunity to educate and assist people on a daily basis by securing their well-being and providing peace of mind wakes me up each morning”.

    Jason Vida joined Senior Services of Illinois in 2009, the same year he transitioned his career into insurance. He is not only an education specialist but serves as the in-house communication manager that oversees and manages many aspects of the marketing for SSI. Jason honed his skills as a public relation practitioner in New York City, working at three of the largest public relation firms in the world. Prior to joining SSI, Vida was the director of public relations for an advertising agency in Fort Wayne, IN. In his spare time, Jason enjoys music, reading, cooking, writing and golf. Jason received his Bachelor of Arts in Communication with a specialization in Public Relations from The University of Toledo (OH). He lives in the Chicagoland area.

  • Marcia Williams
    Education Specialist

    “By definition and design, insurance provides Financial Peace and Protection for you and your family”.

    Marcia has been a licensed insurance agent since 1988. Her longevity in the insurance field also indicates reliability. The integrated approach she takes to planning with Seniors allows her to coordinate their resources and assets with the appropriate Medicare Supplement and/or Long-Term Care planning solution. Providing the same level of care and service for her clients that she would expect for herself in a similar situation is ‘Job One’ for Marcia. She has been a member of her local Business Community since 1969 and has served as a Board member for numerous nonprofit organizations. She holds a Bachelor of Science degree in Business Administration. Marcia and her husband have two children and eight grandchildren.

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