Meet our Customer Service Team

Scott Loochtan has been providing insurance solutions to individuals since 1987, the year he became licensed and started his first agency. He has been involved in insurance in one form or another his whole life. Scott started his next agency in 1991 with two of his friends, both of whom are still with him today–one… Learn More

Jenn began her career in the insurance industry in 2007 and quickly proved that determination and integrity matter more than experience alone. Within her first year, she rose to become one of the top producers in the country. After co-founding an agency that grew into one of the nation’s leading General Agencies, Jenn joined Senior… Learn More

Meg has been with the company since April 2014 and is licensed in Illinois. Her business philosophy is that change is constant. Work with it, not against it. Meg has been married since 2000 and has an adult daughter and an adult son. Learn More

Hector joined Senior Services of Illinois in 2021 and is licensed in Texas, New Mexico, and Colorado. He is bilingual and enjoys assisting our bilingual clients. He is all about playing sports, mainly soccer, hanging out with friends, playing video games, and firing up the grill. Learn More

Sara joined Senior Services of Illinois in 2019 and is licensed in Colorado, New Mexico, and Oklahoma. Her business philosophy is simple: putting the customer first! She believes in going above and beyond to make sure she can help. Learn More

Born and raised in Georgia, Emily spent two years in the Florida Keys obtaining a marine science degree. She followed this by studying to become a teacher and has a bachelor’s degree in early childhood  education.  Learn More

Kimberleigh joined SSI/CDIS in April 2015 as part of the administrative team and has since advanced to her current role as Education Specialist. She is licensed to assist clients in Illinois, New Mexico, Texas, and Oklahoma, specializing in helping individuals navigate Medicare with clarity and confidence. Learn More

Danielle joined Senior Services of Illinois in 2025. She loves tackling challenges and making a difference in people’s lives. Danielle is an outgoing and highly social individual who enjoys engaging with others at public settings and attending community events. Learn More